General Questions

Everything You Need to Know About Denam Pharmacy Services,
Physical Locations & Operations.

Yes, Denam Pharmacy operates a fully stocked physical location offering walk-in purchases, consultations, and in-person support.

1 Wole Soyinka Avenue, 1st Floor, Clifford Mall, by Setraco Gate, Gwarinpa, Abuja.

Monday – Saturday: 8:00 AM – 10:00 PM

Sunday: 12:00 PM – 11:00 PM

es. Walk-ins are welcome for general shopping and over-the-counter services. For consultations or Home Care coordination, it's best to book ahead.

Home Care is our personalized pharmacy support service delivered to your home. It includes consultations, prescription management, therapy follow-up, and wellness monitoring.

It’s ideal for busy professionals, elderly clients, new mothers, or anyone seeking convenient healthcare access from home

You can book online or speak with a representative.

🔵 Book Home Care
🔵 Chat Now
💻 Telemedicine

Virtual consultations, prescription advice, therapy, and professional counseling—all done securely online.

Yes. Licensed professionals can issue valid prescriptions after your virtual consultation.

The AI chatbot is available 24/7. Human consultations are by schedule but flexible.
Laboratory Services (Coming Soon)

Our in-pharmacy and home diagnostic lab services are launching soon. Sign up to stay informed.

🔵 Sign Up for Updates

Yes, home sample collection will be part of our lab offering for select tests.

Yes. You’ll receive clear, doctor-reviewed results with optional follow-up.
Prescription Services

You can refill online, via app, or by speaking to our pharmacist.

Yes. Our team will help you safely transfer prescriptions to Denam Pharmacy.
Kiddies Care

A pediatric-focused care package in partnership with licensed pediatricians. It includes consultations, medicine administration, and wellness tracking.

Yes. Kiddies Care is available both in-store and via Home Care.
Pregnacare

Antenatal and post-pregnancy care tailored for new and expectant mothers. It includes consultation, wellness planning, and supplement guidance.
Online Drug Purchase

Yes. Visit our e-commerce store to shop and receive medications at your doorstep.

🔵 Visit Store

Absolutely. Our platform is encrypted and compliant with secure payment standards.
Online Community

A safe space for health discussions, education, and engagement among patients, professionals, and caregivers.

Yes. All Denam users have free access to the community platform.
AI-Driven Chatbot Support

It provides instant answers to health questions, helps you navigate services, and connects you to professionals when needed.

The chatbot is for guidance only. It will direct you to licensed professionals for medical advice and diagnosis.

All our products are in good condition and may not require testing.

You can make payment to us through the following payment channels:

  • Check payments
  • Cash on delivery
  • Make payment using your debit, credit card & bank account through Flutterwave
  • Make payment using your debit, credit card & bank account through paystack

Contract may be required if you will be a regular customer and will be purchasing high volume of our products

Yes in all our products

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
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